Meet The Team that Make It Exceptional at Brooklands Hotel
We've introduced some of the key members of the team here at Brooklands Hotel but we thought you'd like to get to know them a little better. Next up, it's Davide Minnozzi, our Guest Relations Manager who has been with Brooklands 12 years in a number of different departments so he knows the hotel inside out and has seen all sort of events take place here. The most memorable one for Davide was when a guest booked the whole hotel for a private party and the lobby was turned into a nightclub and bar. Although it was a long shift, Davide said the event was unforgettable and the best party he has ever worked at.
Not everything goes to plan though and when a guests birthday cake accidently got damaged, Davide worked with the kitchen team to remake the cake which was filled with tropical fruits and topped with fresh flowers. It ended up being even nicer than the original one the guest had brought. The guest was very happy so the story had a happy ending, much to Davide’s relief! He was less happy when a guest’s band had to cancel their booking due to Covid and the guest asked whether Davide could find three more members of his team and asked them to dress up as ABBA to perform at the party. In this instance, Davide was more than happy to source alternative entertainment rather than become a member of ABBA for the night.
Davide’s life in the UK began at Brooklands Hotel so he has many happy memories here. A life in hospitality is fun for Davide and he enjoys the shifting dynamics between the team with differing responsibilities. Davide feels very satisfied to know that he started here in a trainee position and has worked his way up to being a manager. Brooklands Hotel has become like family to Davide and he feels honoured to be part of the team.
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Book Your Stay at Brooklands Hotel
When you book direct on our website, not only will you receive our best rate guarantee and complimentary car parking but you will be upgraded to a Deluxe Track Facing Room when booking a Deluxe Room. You'll also earn 15% cash rewards when you sign up to our exclusive loyalty programme, powered by Guestbook.